OTOBO & Znuny — setup, migration, hosting. Plus on-prem ticket AI: classification, summaries, reply drafts, and FAQ chatbot.
Fixed package prices rarely fit — every client wants something different: FAQ settings, CMDB, new customer fields, Jira integration… We scope first, then quote.
Ticket System Services
OTOBO & Znuny setup, migration, health checks, and tuning — support & hosting live in their own plan.
Setup, migration, health checks, and performance tuning for OTOBO & Znuny.
Starting from
from 800 €
Popular packages
AI Services
Open Ticket AI integration, automation, models, and data — layered on a working ticket system.
Connect Open Ticket AI to OTRS forks, Zammad, or other ticket systems.
Starting from
from 2 000 €
Popular packages
Translate AI insights into real operational actions in your ticket system.
Starting from
from 3 000 €
Popular packages
One Synthetic Data Pack — privacy-safe ticket datasets for training and evaluation.
Starting from
10 000 €
Popular packages
One service for custom models — training, fine-tuning, evaluation, and optimization.
Starting from
from 4 000 €
Popular packages
Support, Hosting & Engineering Days
Monthly Support & Hosting with clear response times — plus bookable Engineering Days for focused work.
Monthly expert support — with optional managed hosting for OTOBO & Znuny.
Starting from
from 990 €/month
Popular packages
Bookable expert days for focused OTOBO, Znuny, and AI work.
Starting from
1 000 €/day
Popular packages