Managed OTOBO & Znuny hosting in GDPR-compliant EU data centers with backups & monitoring
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Editions
Editions
- Managed single-instance OTOBO/Znuny hosting (EU)
- Daily backups, monitoring, security patches
- Basic email support — next business day
- Monthly operations summary
- Managed production + staging hosting environments
- High-frequency backups, priority monitoring
- Pro support: priority email (4 business hours) + call-in windows
- Quarterly health check and performance review
Who it’s for
- You want a fully managed OTOBO or Znuny instance without operational headaches
- You need GDPR-compliant EU hosting with automated daily backups and SSL/TLS
- You want maintenance, monitoring, security updates, and expert support included
Deliverables
- Dedicated, production-ready OTOBO or Znuny instance in the EU
- Automated daily backups with restore testing
- 24/7 uptime and service health monitoring
- Security patching and minor version updates
- Integrated expert support with fast turnaround
Prerequisites
- Domain/DNS delegation or configuration for the instance hostname
- Named contact person for change approvals
Included
- Server infrastructure, database, web server, and storage
- Automated off-site backups
- SSL/TLS certificates and renewal
- Email support and routine maintenance
Excluded
- Major structural migrations from third-party systems (see Migration service)
- Custom module development (see Custom Package Development)
Process
- Configure instance specs and domain routing
- Deploy hardened OTOBO or Znuny environment
- Import existing data or start fresh
- Configure email dispatch and incoming fetch
- Active monitoring and proactive patching
- Automated backups and health checks
- Direct expert help and monthly status summary
Frequently Asked Questions
Everything you need to know about scope, prerequisites, and delivery.
Managed Hosting
Managed OTOBO & Znuny hosting in GDPR-compliant EU data centers with backups & monitoring