Who is this for?
Best fit for teams with clear ticket-system goals:
Warum Softoft?
Ticket-system expertise
Fast implementation
Secure & compliant
Direct consultation
Unsere Kernleistungen
OTA Automation Pack
AI-driven ticket actions
from 3 000 €Fine-tuned Model
Deployment-ready AI
from 2 500 €Hourly Engineering
Flexible expert support
from 200 €/hourIntegration Package
Standard Stack Integration
from 2 000 €Custom Tag Model
Synthetic Training Focus
from 20 000 €Synthetic Data Pack
Evaluation & Testing
from 3 000 €Open Ticket AI
On Premise Ticket AI
Funktionen
AI-Powered Classification
Uses machine learning to accurately categorize tickets based on content, priority, and context.
Seamless Integration
Native support for OTOBO and Znuny with easy setup and minimal configuration.
Automated Routing
Routes tickets to appropriate teams or agents based on predefined rules and AI insights.
Vorteile
Wie die Zusammenarbeit aussieht
Anfrage
Analyse
Umsetzung
Betrieb / Übergabe
Kundenmeinungen
"The migration from OTRS to OTOBO was seamless and professional. Softoft's expertise saved us weeks of work."
"Excellent support and deep knowledge of ticket systems. They helped us optimize our workflow significantly."
"Softoft delivered exactly what they promised. Our automation is now working flawlessly."