Assess and tune your OTOBO or Znuny for security, stability, and speed
otoboznunyaudithealth-checksecurityperformanceoptimizationtuning
Editions
Editions
Health Check
Starting package
990 €
- Single instance health & security assessment
- Report + prioritized recommendations
- Walkthrough call
- Instance + infrastructure review
- Performance + backup deep dive
- Detailed remediation roadmap
- Profiling + database/index tuning
- Configuration optimization
- Before/after benchmarks
- Deep analysis + high-load tuning
- Scaling architecture recommendations
- Extended validation under load
Who it’s for
- You inherited or self-host an OTOBO/Znuny and want to know its real state
- You want a security and configuration review before scaling or upgrading
- Your OTOBO or Znuny feels slow under load, with timeouts or heavy database pressure
- You want a faster, more stable system without changing your workflows
Deliverables
- Health and security assessment report with prioritized findings
- Performance analysis (database, web server, daemon, indexes) when in scope
- Concrete recommendations and remediation roadmap
- Before/after benchmarks for performance engagements
- Review call to walk through results and next steps
Prerequisites
- Access to the instance, server, and database (read access for audit; write for tuning)
- Version, package list, and basic infrastructure details
- Description of concerns, slow areas, or peak-load patterns
- Permission to apply configuration and index changes on staging first (for performance work)
Included
- Version and package compatibility check
- Security configuration review (auth, TLS, permissions)
- Backup and cron/daemon verification
- Performance and database checks (depth depends on edition)
- Index, caching, and daemon tuning when you choose a Performance edition
Excluded
- Implementing audit recommendations outside a Performance or follow-up engagement
- Penetration testing
- Full code audit of custom packages
- Hardware procurement
- Major version upgrades (see Installation & Upgrade)
Process
- Short call to align on goals (audit, tuning, or both)
- Collect access and system details
- Review configuration, security, backups, and performance baselines
- Identify risks, bottlenecks, and quick wins
- Deliver prioritized report (Health Check editions)
- Apply tuning on staging, validate, then production (Performance editions)
- Walkthrough call and roadmap
- Scaling/capacity recommendations where applicable
Frequently Asked Questions
Everything you need to know about scope, prerequisites, and delivery.
Health Check & Performance Optimization
Assess and tune your OTOBO or Znuny for security, stability, and speed