Erweitern Sie Ihr Ticketsystem mit professionellen Add-ons, modernene Skins und KI-Integrationen.
Task management directly inside the ticket.
Adds a checklist feature to tickets, allowing agents to track sub-tasks and requirements before closing a ticket.
Better preview and management of file attachments.
Facilitates managing, previewing, and reusing ticket attachments directly in the browser.
Connect tickets to your external SQL databases.
Allows populating dynamic fields in Znuny with data fetched from external SQL databases.
Real-time monitoring for your Znuny instance.
Exposes a web service endpoint with health metrics for Prometheus or other monitoring tools.
Secure Microsoft 365 and Google Workspace email integration.
Enables modern authentication (OAuth2) for fetching and sending emails securely.
Full visibility of your IT assets.
The core Configuration Management Database for OTOBO, enabling asset tracking and relationship mapping.
Modern service request portal.
Organize your services into a user-friendly catalog for your customers.
Visual task management for your tickets.
Adds agile Kanban views to your OTOBO queues, allowing for drag-and-drop workflow management.
Gather valuable customer feedback.
Send automated surveys after ticket closure to measure customer satisfaction (CSAT).
A premium dark mode for a modern helpdesk.
Transfrom your aging OTRS/Znuny/OTOBO interface into a sleek, 2024-style dark experience.
Optimize your screen real estate.
A free skin for Znuny 7.x offering an optimized, space-saving user interface.
Flat design for the modern agent.
A comprehensive replacement for the default OTRS/Znuny skins with a modern flat aesthetic.
Connect your Helpdesk to Local LLMs.
An API-based middleware that processes your tickets through local AI models for summarization and routing.
We specialize in developing custom plugins, high-performance skins, and AI integrations for Znuny, OTOBO, and OTRS.
Contact us for custom work