[{"data":1,"prerenderedAt":311},["ShallowReactive",2],{"navbar-de":3,"footer-de":31,"company-de":80,"service-detail-de-agent-skin":170,"service-detail-products-de":254},{"id":4,"extension":5,"items":6,"meta":28,"stem":29,"__hash__":30},"navbar_de/de/_data/navbar.yml","yml",[7,10,13,16,19,22,25],{"label":8,"to":9},"Startseite","/",{"label":11,"to":12},"OTOBO","/otobo",{"label":14,"to":15},"Znuny","/znuny",{"label":17,"to":18},"Services","/services",{"label":20,"to":21},"Blog","/blogs",{"label":23,"to":24},"Buchung","/booking",{"label":26,"to":27},"Kontakt","/contact",{},"de/_data/navbar","_53I7JGS3oTf5lpzV9LM0yNqnrr4MU8VmyBlB8CM2Zg",{"id":32,"columns":33,"extension":5,"meta":77,"stem":78,"__hash__":79},"footer_de/de/_data/footer.yml",[34,47,64],{"title":35,"links":36},"Unternehmen",[37,38,41,44],{"label":26,"to":27},{"label":39,"to":40},"Termin buchen","https://calendar.app.google/fXPHuhqQvx9Gf4LT9",{"label":42,"to":43},"Impressum","/contact/impressum",{"label":45,"to":46},"Datenschutz","/contact/dataprivacy",{"title":17,"links":48},[49,51,53,56,59,62],{"label":50,"to":12},"OTOBO Dienstleistungen",{"label":52,"to":15},"Znuny Dienstleistungen",{"label":54,"to":55},"KI-Services","/services#ai-services",{"label":57,"to":58},"Support & Hosting","/service-groups/support",{"label":60,"to":61},"Engineering Days","/service-groups/flexible",{"label":63,"to":18},"Alle Services",{"title":65,"links":66},"Ressourcen",[67,68,71,74],{"label":20,"to":21},{"label":69,"to":70},"OTOBO Docs","https://otobo-docs.softoft.de",{"label":72,"to":73},"Znuny Docs","https://znuny-docs.softoft.de/de/",{"label":75,"to":76},"OpenITSMHub","https://openitsmhub.com",{},"de/_data/footer","hILAyFSv7R_Q4Tnf5x5ih5DF4xb6kU-OfBl-SD35rAU",{"id":81,"contact":82,"descriptor":90,"extension":5,"fullName":91,"meta":92,"metrics":93,"name":103,"partners":104,"qualification":109,"socialMedia":117,"stem":134,"tagline":135,"team":136,"testimonials":146,"whySoftoft":156,"__hash__":169},"company_de/de/_data/company.yml",{"email":83,"appointmentUrl":40,"googleReviewsUrl":84,"address":85},"info@softoft.de","https://www.google.com/maps/place/SoftOft/@50.0040865,8.2451374,17z/data=!3m1!4b1!4m6!3m5!1s0x47bd97c3c5e853d3:0x63a648317d57a53d!8m2!3d50.0040865!4d8.2451374!16s%2Fg%2F11rg8q5d69",{"street":86,"city":87,"zip":88,"country":89},"Am Judensand 7","Mainz","55122","Deutschland","Ticketsystem Services","Softoft Tobias Bück Einzelunternehmen",{},[94,97,100],{"value":95,"label":96},"5+","Jahre Ticketsystem-Erfahrung",{"value":98,"label":99},"5,0 ★","Bewertung auf Google",{"value":101,"label":102},"100%","On-Premise & datenschutzkonform","Tobias Bück",[105],{"name":106,"description":107,"url":108},"Open Ticket AI","KI-gestützte Ticket-Klassifizierung und -Routing für On-Premise-OTOBO/Znuny über REST-APIs und Python SDKs","https://openticketai.com",{"heading":110,"intro":111,"bullets":112},"Für wen ist das geeignet?","Ideal für Teams mit klaren Ticket-System-Zielen:",[113,114,115,116],"On-Premise-Ticketsysteme","OTOBO- oder Znuny-Teams","REST-API- & Python-SDK-Integrationen",">500 Tickets/Monat oder KI-Automatisierungspläne",[118,122,126,130],{"platform":119,"url":120,"icon":121},"LinkedIn","https://www.linkedin.com/company/softoft/","fa-brands:linkedin",{"platform":123,"url":124,"icon":125},"GitHub","https://github.com/Softoft","fa-brands:github",{"platform":127,"url":128,"icon":129},"Kaggle","https://www.kaggle.com/tobiasbueck","simple-icons:kaggle",{"platform":131,"url":132,"icon":133},"Medium","https://medium.com/@softoft","fa-brands:medium","de/_data/company","OTOBO & Znuny services",[137,141],{"name":103,"role":138,"image":139,"featured":140},"Gründer — OTOBO, Znuny & KI-Automatisierung","/images/tobias-bueck.jpg",true,{"name":142,"role":143,"image":144,"featured":145},"Constanze Krishnaratne","Kundenkommunikation, Telefon & Videomeetings · CEO Open Ticket AI","/images/constanze_krishnaratne_blue.png",false,[147,152],{"text":148,"name":149,"role":150,"company":151},"Tobi hat uns in Bezug auf unser Ticketsystem OTOBO einiges an Fine-Tuning vorgenommen. Das ging schnell und unkompliziert. Er weiß was er tut und setzt dies mit kreativen Lösungsansätzen um. Jederzeit wieder. Vielen Dank.","Dennis Lohmann","Google-Rezension","",{"text":153,"name":154,"role":150,"company":155},"Softoft hat uns (Vianova Service GmbH) bei der Einrichtung des OTOBO Ticketsystems geholfen. Es hat alles gut funktioniert.","Reinhard Sczech","Vianova Service GmbH",[157,160,163,166],{"icon":158,"text":159},"heroicons:star-20-solid","Weniger manuelles Sortieren — Ihr Team antwortet schneller",{"icon":161,"text":162},"heroicons:rocket-launch-20-solid","In Wochen produktiv, nicht in Monaten",{"icon":164,"text":165},"heroicons:shield-check-20-solid","Ihre Daten verlassen nie Ihre Server",{"icon":167,"text":168},"heroicons:user-20-solid","Direkter Draht zum Experten — ohne Zwischeninstanzen","hcx1amnNTDPoHs0_7_MBCxvnqWxaz7QynN_OWlOP5fg",{"id":171,"title":172,"cta":173,"deliverables":176,"editions":180,"excluded":181,"extension":184,"faq":185,"gallery":195,"included":212,"meta":216,"oneLiner":217,"order":218,"prerequisites":219,"price":222,"pricingSummary":180,"processSteps":223,"relatedProducts":180,"serviceGroup":238,"slug":239,"stem":240,"systems":241,"tags":243,"timeline":248,"variants":180,"whoFor":249,"__hash__":253},"services_de/de/_data/services/ticket-systems_agent-skin.yaml","Modern UI für OTOBO",{"primary":174,"secondary":175},"Skin anfragen","15 Minuten sprechen",[177,178,179],"Vier Skins: Modern UI Blue, Modern UI Green, Modern UI Gray und Modern UI Red","Einbau in die Agenten-Oberfläche","Kurze Anleitung, wie Agenten die Farbe wechseln",null,[182,14,183],"Kundenportal","Ein eigenes Logo oder weitere Farben außerhalb der vier Akzente","yaml",[186,189,192],{"q":187,"a":188},"Können Agenten unterschiedliche Farben nutzen?","Ja. 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